To ensure a seamless experience, please review and adhere to the following terms and conditions.
All business with Butler Exclusive is subject to the following terms and conditions.
They will be legally binding upon accepting any quote from us (in any form) or by making any payment to us.
Once accepted you will have a binding legal contract with us which adheres to the following terms and conditions.
Please note these terms and conditions apply to all personnel working for Butler Exclusive (which includes Contractors).
Your commitment to these guidelines contributes to a premium and professional environment for all.
Thank you for choosing Butler Exclusive!
I. A non-refundable deposit is required to confirm ALL bookings. Deposits start from £60 and vary depending on the service chosen. The remaining balance due no less than two weeks before the date of the event if paying via bank transfer or is due on the day of the booking if paying by cash.
II. The method of payment will be outlined in an email once you submit a quote.
III. Our charges per service vary and are specified in your quote.
IV. Additional charges may apply for premium services or specific locations. These additional charges will be highlighted in the quote.
V. Butler Exclusive cannot be held liable for booking errors. Refunds or booking transfers will not be provided in the case of booking errors.
VI Administration fees may be applied upon changes in booking details.
VII. Any incorrect details provided by the customer, which include but are not limited to event address, mobile number and booking time that cause the customer to cancel will not result in any refunds booking transfers.
VIII. By attending our event, you agree to allow the use of photographs for promotional purposes unless otherwise specified.
I. Our butlers, life drawing models and all other staff are self-employed Contractors of Butler Exclusive and are not our employees.
II. Our staff offer a variety of services advertised on the 'Book a Buff Butler' page on our website.
III. We always strive to accommodate your preferences; however, the selection of staff remains at our discretion. Refunds or discounts will not be made if specific requests cannot be met.
IV. All attendees at the event must be at least 18 years of age and consent to the services being for adults only.
V. Butler Exclusive takes no liability for any underage attendees present at the event. This responsibility lies with the event organiser and all other adults present at the event.
VI. All attendees at the event must treat our staff fairly and must not discriminate against them in anyway. This includes behaviour that our butlers believe to be unsafe or inappropriate .
VII. Should any attendees not adhere to (2vi) above, then butlers are permitted to leave the venue and a refund will not be provided for any time or services lost.
VIII. Any incorrect details provided by the customer which include but are not limited to event address, mobile number and booking time that cause a butler to miss the booking (or part of the booking) will not result in a refund booking transfer.
IX. All attendees at the event consume food and drink at their own risk, Butler Exclusive assumes no liability for any harm causes due to food and drink consumption.
I. Butler Exclusive has the right to cancel a booking at any time and will provide a full refund.
II. All deposits are non-refundable, apart from when Butler Exclusive has initiated the cancellation.
III. If you wish to cancel a booking, your deposit is non-refundable. If you cancel more than 14 days before your event any money paid in excess of the deposit paid will be refunded. If you cancel less than 14 days before your event, then all money paid is non-refundable.
I. Butler Exclusive accepts no liability for any damages that you and/or your guests may experience, either directly or indirectly, due to any actions from us or our butlers or any breach of contract by us or our butlers.
II. Butler Exclusive accepts no liability for any death or personal injury caused to you or your guests due to any actions from us or our butlers or any breach of contract by us or our butlers. This includes actions by all our staff who are contract workers.
III. Butler Exclusive also accepts no liability for any death or personal injury to our Contractors because of our negligence or actions or the negligence or actions of any guests.
IV. Butler Exclusive accepts no liability for any damage to Contractor property whilst they are in travelling to and from the venue.
V. Butler Exclusive accepts no liability any death or personal injury caused to Contractors whilst they are in travelling to and from the venue.
IV. Where liability is not excluded under parts I-V our liability is limited to the amount paid for the services by the event organiser.
We collect personal information in accordance with our privacy policy. By engaging our services, you consent to the collection, use, and disclosure of your personal information as outlined in our privacy policy.
These terms and conditions, along with any disputes arising from or related to them, shall be governed by, and construed in accordance with the laws of the United Kingdom. Legal actions or proceedings arising out of or in connection with these terms and conditions shall be brought exclusively in the courts of the United Kingdom
By engaging our services, you acknowledge and accept these terms and conditions in their entirety.